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Troubleshooting

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Wishlist Issues

Last Updated: February 28, 2026

‘Please log in’ error when clicking Add to Wishlist This is expected behaviour. The wishlist requires a logged-in user. Add a login gate or redirect to your login page before visitors can save items. Handle the require_login: true response from the AJAX call in your frontend if you want a custom modal instead of an...

Plugin & Setup Issues

Last Updated: February 28, 2026

Plugin activates but immediately shows ‘Bricks not found’ error The DynamicPress plugin checks for Bricks Builder on every page load. Ensure Bricks Builder is both installed and activated. Also confirm your Bricks license is active under Bricks → License. One-click plugin install fails Your server’s web process may lack write access to wp-content/plugins/. Try downloading...

Demo Import Issues

Last Updated: February 28, 2026

Import stuck or progress bar frozen This is almost always a PHP resource limit. Set the following in your php.ini or hosting control panel: upload_max_filesize = 256M, post_max_size = 256M, max_execution_time = 300, memory_limit = 512M. The background import process will retry automatically via WP-Cron if the connection times out. Import completed but pages look...

Mini Cart Issues

Last Updated: February 28, 2026

Mini cart does not open when clicking my custom button Confirm the element has the class showMiniCart exactly (case-sensitive). Also check the browser console for JavaScript errors – the mini cart JS file (dp-add-to-cart.js) is only loaded outside the Bricks Builder editor preview. Add to cart button does not trigger the mini cart Your button...

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